AI Voice Receptionist That Answers and Books
Every Call, Day or Night.
Your AI receptionist picks up on the first ring, answers from your own information, and books the appointment while the caller is still on the line. Our team sets it up and runs it.
- Picks up on the first ring
- 20 to 60 calls at once
- Transfers with a summary
What Is an AI Voice Receptionist?
An AI voice receptionist is software that answers your business phone like a trained front-desk person. It greets the caller, answers questions from your knowledge base, books the appointment in your calendar or industry software, and transfers to a person when needed. ItsBot's receptionist does this 24/7, and our team sets it up and keeps improving it.
What Your AI Receptionist Handles
Answers on the first ring
Greets every caller with your business name and the greeting you choose, day or night, weekends and holidays.
Answers questions
Prices, hours, services, service area, insurance accepted, parking. It answers from the knowledge base we build with you.
Books, reschedules, cancels
Checks real availability and books while the caller is on the line, then sends the confirmation.
Qualifies new callers
Asks the questions you would ask, so your team knows who is ready to book and what they need.
Spots what's urgent
Follows the rules you set for emergencies and sends urgent calls to your on-call person straight away.
Transfers with a summary
Hands the call to the right person with a written summary, so the caller never repeats themselves.
Takes messages and logs every call
When nobody is free it books a callback or takes a detailed message, and saves the contact to your CRM.
Speaks English and Spanish
Switches to the caller's language automatically and books in either one.
How a Call Works, Step by Step
- 01
Picks up.
Greets the caller by your business name.
- 02
Understands the request.
Asks one question at a time.
- 03
Checks availability in your calendar or software.
- 04
Books it, confirms it, and sends the confirmation.
- 05
Saves the contact, recording, transcript and summary for your team.
AI Receptionist vs Answering Service vs Hiring
Every Call Becomes a Record You Can Use
- Full recording and transcript of every call.
- A short AI summary with the next step for your team.
- Outcomes tracked: booked, message taken, transferred, callback set.
- A live dashboard of call volume, outcomes and escalations.
It Calls Back Too
The same agent makes outbound calls: appointment confirmations, patient recalls, missed-call callbacks, quote follow-up and win-back calls. It only calls people who have given you permission to contact them, says it is an AI assistant at the start, and honors every opt-out immediately.
Connected to Your Phone Line and Software
Keep your number. We connect through Twilio, Telnyx, Plivo, Wavix or your SIP line, and book into Jobber, Housecall Pro, Open Dental, Mindbody, Vagaro, Salesforce, HubSpot, Zoho or Pipedrive.
No subscription. Pay as you go from $10, plus a one-time setup we quote after your demo.
ItsBot agent
Voice · Chat · Email
Live in About Two Weeks
- Step 1
Discover
We learn your services, hours, prices and how customers are handled today, including what counts as urgent.
- Step 2
Tailor
We shape the agent around your business and your rules, not a template with your name on it.
- Step 3
Connect
We wire in your phone line, calendar, CRM and industry software so bookings land where they belong.
- Step 4
Go live
We test real conversations with your team, then switch it on.
- Step 5
Support
We keep it tuned as your business changes, and you top up as you go.
What does an AI receptionist do?
An AI receptionist answers your business phone. It greets callers with your business name, answers questions from your prices, hours and policies, books or reschedules appointments, qualifies new callers, and transfers to a person with a summary when needed. Every call is recorded, transcribed and logged to your CRM.
Is an AI receptionist better than an answering service?
A live answering service usually takes a message and leaves the booking to you. An AI receptionist answers the question, books the appointment into your software and follows up, for many callers at once. Many businesses keep a person for the calls that need one and let the AI handle the rest.
Can I keep my business phone number?
Yes. You keep the number your customers already know. During setup we forward it, or the overflow and after-hours calls you choose, to your ItsBot agent. We connect through providers such as Twilio, Telnyx, Plivo and Wavix, or through your existing SIP line.
What if several people call at the same time?
Every caller gets answered. Plans handle 20 to 60 calls at once, depending on the plan you choose, so nobody hears a busy tone or ends up in voicemail. Each call gets the same knowledge, the same booking rules and its own recording and summary.
Does an AI receptionist work after hours and on holidays?
Yes. It answers 24 hours a day, every day of the year, with the same booking rules it uses during office hours. You set what counts as urgent. Urgent calls go to your on-call person straight away, and everything else is booked or logged for the morning.
How much does an AI receptionist cost?
Calls are pay as you go: load your wallet from $10 and pay only for what you use, with no subscription. The one-time setup depends on your call volume, hours, languages and software, and we quote it in writing after a demo, so you know the full cost first.
Hear Your AI Receptionist Before You Buy
Book a demo. We'll show you a real call, tailor an agent to your business, and you start whenever you're ready.