ItsBot Integrations: The Software Your Agents Book Into
ItsBot works inside the systems your team already runs. Bookings, contacts and conversation summaries land there, not in another inbox.
ItsBot agent
Voice · Chat · Email
| Category | Live today | Connected during setup |
|---|---|---|
| Field service software |
| ServiceTitan |
| Dental practice management |
| Dentrix, Eaglesoft |
| Salon and spa booking |
| Fresha, Boulevard, Zenoti |
| CRM |
| Follow Up Boss, kvCORE, Lofty |
| Hotel property management | Your property management system | |
| Phone lines |
| |
| Websites for the chat agent |
| |
| Email sending and warm-up |
| |
| Messaging |
|
Don't see yours? We scope the connection during setup, and the agent books fully in ItsBot's calendar and CRM until it's live.
What Are ItsBot Integrations?
ItsBot integrations are the connections between your ItsBot agents and the software your business already runs. When the voice, chat, WhatsApp, SMS or email agent books a customer or captures a lead, it writes the booking, the contact and a summary of the conversation into that software, so your team never copies anything across.
Field Service Software
For HVAC, plumbing, electrical and other home service businesses. The agent books the job while the customer is still on the call.
Jobber
Live. Reads your schedule, finds or creates the client and writes the job with the address, problem and access notes.
Learn moreHousecall Pro
Live. Reads your schedule, matches or creates the customer and creates the job your tech opens on their phone.
Learn moreServiceTitan
Connected during setup as a custom integration for larger operators. Every job is kept in ItsBot's calendar and CRM from day one.
Dental Practice Management Software
For independent dental practices. The agent books new and existing patients while they are on the phone, with HIPAA-ready handling of patient calls and records.
Open Dental
Live. Reads open times, finds the patient or adds a new one, and writes the appointment with the reason for the visit.
Learn moreDentrix
Connected during setup as a custom integration. The agent books in ItsBot's calendar from day one, so no patient call is lost.
Eaglesoft
Connected during setup as a custom integration. Every patient call, booking and summary is kept in ItsBot from day one.
Salon and Spa Booking Software
For salons, spas and med spas. The agent books the service, the provider and any add-on while your team is with clients.
| Software | Status | What the agent does |
|---|---|---|
| Mindbody | Live | Reads availability and creates the booking |
| Vagaro | Live | Creates the booking with the service and provider |
| Fresha | Connected during setup | Custom integration built during setup |
| Boulevard | Connected during setup | Custom integration built during setup |
| Zenoti | Connected during setup | Custom integration built during setup |
CRM Software
Every caller, chat and email becomes a contact with a summary of the conversation, whether they booked or not, so nothing is lost between the first call and the follow-up.
| Software | Status | What the agent does |
|---|---|---|
| Salesforce | Live | Saves every contact, conversation summary and booking |
| HubSpot | Live | Saves every contact, conversation summary and booking |
| Zoho CRM | Live | Saves every contact, conversation summary and booking |
| Pipedrive | Live | Saves every lead and conversation summary |
| Follow Up Boss, kvCORE, Lofty | Connected during setup | Custom integration for real estate teams |
Calendars
Every agent books into a calendar your team can see. If you run Jobber, Housecall Pro, Open Dental, Mindbody or Vagaro, the booking goes straight into the schedule inside that software.
If you don't use booking software, the agent books into ItsBot's built-in calendar, and it does the same while your software is being connected during setup. Your team sees every booking there, with the customer's details and the call summary attached.
Phone Lines and Messaging
Keep the number your customers already know. During setup we forward it, or only the overflow and after-hours calls you choose, to your ItsBot agent.
- Twilio, Telnyx, Plivo and Wavix are live. Your number connects through the provider you already use.
- Any SIP line is live. Business phone systems that support SIP connect directly.
- WhatsApp Business is live. The WhatsApp agent answers, books and follows up on your WhatsApp number.
- SMS is live. The SMS agent replies to texts and sends booking confirmations and reminders.
Website Platforms
WordPress
Live. The AI chat agent is added to your WordPress site with an embed, then answers visitors and books them.
Shopify
Live. Answers shopper questions from your store's knowledge base and captures every lead for your team.
WooCommerce
Live. Answers visitors on your WooCommerce store and passes every lead and conversation to your team.
Any other website? One line of code adds the chat agent. Our team installs it, matches it to your brand and trains it before it goes live.
Email Accounts
The email agent answers customer emails and runs follow-up, and the inbox warm-up agent keeps your sending accounts out of spam. Both connect to these accounts.
Gmail
Live. Replies and follow-up from your Gmail inbox, and warm-up to build its sender reputation.
Outlook
Live. Works with Outlook inboxes for replies, follow-up and warm-up, so your team keeps its usual inbox.
Zoho Mail
Live. Connects Zoho Mail accounts for replies, campaigns and warm-up.
Yahoo
Live. Connects Yahoo sending accounts for replies and warm-up.
iCloud
Live. Connects iCloud mail accounts for replies and warm-up.
SMTP and IMAP
Live. Any other mail server connects through standard SMTP and IMAP settings, which our team sets up.
Don't See Your Software?
Tell us what you run in the demo. We'll tell you honestly whether it is live, one we connect during setup, or one we can't connect. Hotel property management systems, for example, are connected during setup as a custom integration.
Either way, your agents answer every call and message from day one. Every booking, contact and summary is kept in ItsBot's own calendar and CRM, so nothing waits on a connection.
Live in About Two Weeks
- Step 1
Discover
We learn your services, hours, prices and how customers are handled today, including what counts as urgent.
- Step 2
Tailor
We shape the agent around your business and your rules, not a template with your name on it.
- Step 3
Connect
We wire in your phone line, calendar, CRM and industry software so bookings land where they belong.
- Step 4
Go live
We test real conversations with your team, then switch it on.
- Step 5
Support
We keep it tuned as your business changes, and you top up as you go.
Which software do ItsBot integrations work with?
Live today: Jobber, Housecall Pro, Open Dental, Mindbody, Vagaro, Salesforce, HubSpot, Zoho CRM and Pipedrive, plus Twilio, Telnyx, Plivo, Wavix, any SIP line, WhatsApp Business, SMS, WordPress, Shopify, WooCommerce and the major email providers. ServiceTitan, Dentrix, Eaglesoft, Fresha, Boulevard and Zenoti are connected during setup.
Do I have to set up the integrations myself?
No. ItsBot's team connects every integration during setup. You give us permission to connect your accounts, and we map your services, booking rules and fields, connect your phone line and test real conversations with your team before anything goes live. You don't configure anything yourself.
What if my software is not on the live list?
Your agents still work from day one. Every booking, contact, recording and summary is kept in ItsBot's own calendar and CRM, and your team is told straight away. Software such as ServiceTitan or Dentrix is connected during setup as a custom integration while we tailor your agents.
Will an integration double-book my schedule?
No. The agents read live availability in your booking software at the moment of each call or message, and only offer times that fit the rules you set. A booking your team moves or cancels there is picked up the next time the agent checks, so you keep one schedule, not two.
Which software do ItsBot integrations work with?
Live today: Jobber, Housecall Pro, Open Dental, Mindbody, Vagaro, Salesforce, HubSpot, Zoho CRM and Pipedrive, plus Twilio, Telnyx, Plivo, Wavix, any SIP line, WhatsApp Business, SMS, WordPress, Shopify, WooCommerce and the major email providers. ServiceTitan, Dentrix, Eaglesoft, Fresha, Boulevard and Zenoti are connected during setup.
Do I have to set up the integrations myself?
No. ItsBot's team connects every integration during setup. You give us permission to connect your accounts, and we map your services, booking rules and fields, connect your phone line and test real conversations with your team before anything goes live. You don't configure anything yourself.
What if my software is not on the live list?
Your agents still work from day one. Every booking, contact, recording and summary is kept in ItsBot's own calendar and CRM, and your team is told straight away. Software such as ServiceTitan or Dentrix is connected during setup as a custom integration while we tailor your agents.
Will an integration double-book my schedule?
No. The agents read live availability in your booking software at the moment of each call or message, and only offer times that fit the rules you set. A booking your team moves or cancels there is picked up the next time the agent checks, so you keep one schedule, not two.
Hear It Answer Your Calls
Have the agent call you now, or book a demo and we'll tailor one to your business. No subscription. Load your wallet from $10 and pay only for what you use.