ItsBot

The Jobber AI Receptionist That Books Every Call

Every Call Answered. Every Job Written Into Jobber.

If you run on Jobber, ItsBot is the front office that fills it. The AI voice agent answers every call, checks your live Jobber schedule and books the job while the customer is still on the line.

  • Reads your live Jobber schedule
  • Creates the client and the job
  • Answers 24/7

What Is a Jobber AI Receptionist?

A Jobber AI receptionist is a voice agent that answers your business phone and books work straight into Jobber. It asks what the customer needs, reads your live Jobber schedule, finds or creates the client, and writes the job with the address, the problem and the access notes. Your team opens Jobber and the job is already there.

Jobber Is Only as Full as Your Answered Calls

Jobber runs your scheduling, quotes, invoicing and team well. But it has never answered a phone. The jobs that reach Jobber are the calls someone was free to take. The rest went to voicemail, and voicemail went to the next company.

  • Hands full on a job

    You're under a sink or up on a roof when the phone rings. The caller won't wait for a callback, so the job never reaches Jobber.

  • Nights and weekends

    The no-heat call at night is urgent. Voicemail hands it to whoever answers first.

  • The first cold snap

    When the weather turns, more customers call at once than any office can take, and your Jobber schedule shows the gaps.

What the Agent Reads and Writes in Jobber

Live Jobber availability in. A booked job out. Here is each step, in order, while the customer is still on the call.

  1. Step 1

    Answers and asks

    The agent answers on the first ring, asks what the problem is and checks for the emergencies you define. It collects the name, phone number, service address and access notes.

  2. Step 2

    Reads your live Jobber schedule

    It reads availability in Jobber at the moment of the call. Not a copy and not a nightly export. It only offers times that fit your booking rules, so there are no double bookings.

  3. Step 3

    Finds the client, or creates one

    It searches Jobber for the caller. A returning customer is booked against their existing client and property. A new customer is added as a proper client, not a name dropped into a note.

  4. Step 4

    Writes the job into Jobber

    It creates the job with the client, the property address, the service, the problem in the customer's words, the urgency and the access notes, in the fields your team already uses.

  5. Step 5

    Confirms and reports back

    The customer gets a text with the day and time before they hang up. The recording, transcript and summary are saved in ItsBot, and the summary goes to your office.

What Syncs Between ItsBot and Jobber

DataDirectionWhat happens
AvailabilityRead from JobberChecked on every call, so the agent only offers open times
ClientsRead and writtenExisting clients are matched and new callers are added
Property addressWritten to JobberSaved on the client so the crew knows where to go
JobsWritten to JobberCreated with the service, problem, urgency and access notes
Changes your team makesRead from JobberA job you move or cancel frees or blocks that time for the next caller
Confirmation textSent by ItsBotThe customer gets the day and time by SMS
Recording, transcript and summaryKept in ItsBotThe summary goes to your office, and to Salesforce, HubSpot, Zoho CRM or Pipedrive if you use one

Nothing about how you use Jobber changes. There are just more jobs in it.

Three Jobs, One Jobber Schedule

  • The day-line dispatcher

    Answers the main line during work hours, triages each call and books the job into your Jobber schedule.

  • The after-hours agent

    Takes the late-night call, follows your escalation rules and books the next open slot in Jobber before you wake up.

  • The estimate follow-up

    Calls customers back about open quotes on the schedule you set, and books the ones ready to go ahead into Jobber.

Prefer to message? The AI chat agent on your website and WhatsApp use the same knowledge and booking rules.

Our Team Connects Jobber. You Configure Nothing.

No consultant, no migration and nothing for you to configure. ItsBot's team handles the connection.

  • You give our team permission to connect to your Jobber account. That is the only thing we ask.
  • We map your services, job types, service area and booking rules to how your business really works.
  • We set the questions the agent asks, what counts as an emergency and who gets the escalation.
  • We connect your existing business number, or only the overflow and after-hours calls you choose.
  • We test real calls with your team and check every job in Jobber before we switch it on.

More for Home Service Businesses

See how the agent handles HVAC and plumbing calls, compare every integration, or hear it answer a call yourself.

Live in About Two Weeks

  1. Step 1

    Discover

    We learn your services, hours, prices and how customers are handled today, including what counts as urgent.

  2. Step 2

    Tailor

    We shape the agent around your business and your rules, not a template with your name on it.

  3. Step 3

    Connect

    We wire in your phone line, calendar, CRM and industry software so bookings land where they belong.

  4. Step 4

    Go live

    We test real conversations with your team, then switch it on.

  5. Step 5

    Support

    We keep it tuned as your business changes, and you top up as you go.

Jobber AI Receptionist Questions, Answered

Still have a question?

All questions

Does ItsBot book directly into Jobber?

Yes. The agent reads your live Jobber schedule during the call, finds or creates the client, and writes the job straight into Jobber with the property address, the service, the problem and the access notes. The customer gets a text confirming the day and time before they hang up.

Will it double-book my crews?

No. It checks availability in Jobber at the moment of the call and only offers times that fit your booking rules, such as job length and the gap you want between visits. If you move or cancel a job in Jobber, the next caller is offered the updated schedule.

Do I need to change how I use Jobber?

No. Nothing in Jobber changes. Your team keeps the same schedule, the same jobs and the same mobile app. ItsBot works alongside Jobber as the front office that answers the phone, so the only difference your team notices is more booked jobs waiting in the schedule.

What happens to after-hours calls?

They are answered with the same knowledge and booking rules as a weekday morning. Routine work is booked into the next open slot in Jobber, true emergencies go to your on-call technician using the rules you set, and your office sees every call summary when it opens.

How is this different from a Jobber answering service?

An answering service takes a message, and someone on your team still has to call back and type the job into Jobber. ItsBot's Jobber answering service integration answers the question, books the job during the call and texts the confirmation. It also takes several calls at once, day and night.

Fill Your Jobber Schedule From Every Call

Call the AI yourself and try to catch it out, or book a demo and we'll show you a job landing in Jobber. No subscription. Pay as you go from $10.

Call the AI Yourself